{"id":61739,"date":"2024-04-10T13:33:21","date_gmt":"2024-04-10T11:33:21","guid":{"rendered":"https:\/\/grupoalava.rearmachine.com\/assistencia-tecnica\/"},"modified":"2026-07-24T14:28:41","modified_gmt":"2026-07-24T12:28:41","slug":"assistencia-tecnica","status":"publish","type":"page","link":"https:\/\/grupoalava.rearmachine.com\/pt\/assistencia-tecnica\/","title":{"rendered":"Assist\u00eancia T\u00e9cnica"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling opacidadcabecera\" style=\"--awb-background-blend-mode:soft-light;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-background-color:rgba(130,152,221,0.75);--awb-background-image:linear-gradient(180deg, rgba(32,78,223,0.9) 0%,rgba(32,78,223,0.9) 100%),url(https:\/\/grupoalava.rearmachine.com\/wp-content\/uploads\/2024\/04\/cabecera_atencion_servicio_tecnico.jpg);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1250px + 30px );margin-left: calc(-30px \/ 2 );margin-right: calc(-30px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-bottom:50px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:15px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:15px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:15px;--awb-spacing-left-medium:15px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:15px;--awb-spacing-left-small:15px;\" id=\"cabecera\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row\"><nav class=\"fusion-breadcrumbs awb-yoast-breadcrumbs fusion-breadcrumbs-1 breadcrumbs\" style=\"--awb-alignment:left;--awb-text-hover-color:var(--awb-color2);--awb-text-color:var(--awb-color1);--awb-breadcrumb-sep:&#039;&gt;&#039;;text-align:left;\" aria-label=\"Breadcrumb\"><span><span><a href=\"https:\/\/grupoalava.rearmachine.com\/pt\/\">Portada<\/a><\/span><\/span><\/nav><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:35px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:48;line-height:var(--awb-typography1-line-height);\">Assist\u00eancia t\u00e9cnica<\/h1><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:0px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-five\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h5 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:18;--minFontSize:18;line-height:1.4;\">Preenche o nosso formul\u00e1rio de contacto e responderemos com a solu\u00e7\u00e3o de que precisas o mais rapidamente poss\u00edvel.<\/h5><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling partners-row\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:112px;--awb-padding-bottom:77px;--awb-padding-top-medium:64px;--awb-padding-bottom-medium:64px;--awb-padding-top-small:44px;--awb-padding-bottom-small:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:calc( 1250px + 30px );margin-left: calc(-30px \/ 2 );margin-right: calc(-30px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:15px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:15px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:15px;--awb-spacing-left-medium:15px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:15px;--awb-spacing-left-small:15px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:51px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-margin-bottom-medium:40px;\"><h2 class=\"fusion-title-heading title-heading-center sm-text-align-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:32;line-height:1.4;\">Estamos aqui para te ajudar<\/h2><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-3 fusion-columns-total-3 fusion-content-boxes-1 content-boxes-icon-on-top content-left alineacionizquierda doblecolumna fuente14 pesofuente300\" style=\"--awb-iconcolor:var(--awb-color7);--awb-item-margin-top:0px;--awb-item-margin-bottom:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-color7);--awb-circle-hover-accent-color:transparent;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:var(--awb-color7);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><i style=\"border-color:var(--awb-color7);border-width:0px;background-color:rgba(196,196,196,0);box-sizing:content-box;height:90px;width:90px;line-height:90px;border-radius:50%;font-size:45px;\" aria-hidden=\"true\" class=\"fontawesome-icon icon-alava_people circle-yes\"><\/i><\/div><h5 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h5_typography-font-size:18px;--fontSize:18;line-height:1.4;\">Atendimento personalizado<\/h5><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>O nosso servi\u00e7o t\u00e9cnico destaca-se por oferecer um atendimento personalizado e centrado nas necessidades espec\u00edficas de cada cliente. Comprometemo-nos a compreender as tuas necessidades individuais para te proporcionar solu\u00e7\u00f5es adaptadas \u00e0s tuas circunst\u00e2ncias espec\u00edficas.<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:var(--awb-color7);\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover \"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><i style=\"border-color:var(--awb-color7);border-width:0px;background-color:rgba(196,196,196,0);box-sizing:content-box;height:90px;width:90px;line-height:90px;border-radius:50%;font-size:45px;\" aria-hidden=\"true\" class=\"fontawesome-icon icon-alava_people circle-yes\"><\/i><\/div><h5 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h5_typography-font-size:18px;--fontSize:18;line-height:1.4;\">Profissionalismo e experi\u00eancia<\/h5><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Contamos com uma equipa altamente qualificada e experiente na \u00e1rea t\u00e9cnica. Desde problemas de hardware at\u00e9 quest\u00f5es relacionadas com software, a nossa equipa est\u00e1 preparada para lidar com uma vasta gama de desafios t\u00e9cnicos com profissionalismo e efici\u00eancia.<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:var(--awb-color7);\" class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><i style=\"border-color:var(--awb-color7);border-width:0px;background-color:rgba(196,196,196,0);box-sizing:content-box;height:90px;width:90px;line-height:90px;border-radius:50%;font-size:45px;\" aria-hidden=\"true\" class=\"fontawesome-icon icon-alava_people circle-yes\"><\/i><\/div><h5 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h5_typography-font-size:18px;--fontSize:18;line-height:1.4;\">Solu\u00e7\u00f5es inovadoras<\/h5><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Mantemos uma abordagem proativa na resolu\u00e7\u00e3o de problemas, adotando as mais recentes tecnologias e tend\u00eancias do setor. O nosso objetivo \u00e9 oferecer-te solu\u00e7\u00f5es inovadoras que n\u00e3o s\u00f3 respondam \u00e0s tuas necessidades atuais, mas que tamb\u00e9m te preparem para os desafios tecnol\u00f3gicos do futuro.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"sejamos_parceiros\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling no-padding-mobile\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-padding-right-medium:0px;--awb-padding-left-medium:0px;--awb-padding-top-small:0px;--awb-padding-left-small:0px;--awb-background-color:var(--awb-custom_color_2);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"width:calc( 100% + 0px ) !important;max-width:calc( 100% + 0px ) !important;margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_2_5 2_5 fusion-flex-column left-column order-2-mobile\" style=\"--awb-padding-bottom:75px;--awb-padding-left:19%;--awb-padding-top-medium:70px;--awb-padding-right-medium:16px;--awb-padding-bottom-medium:20px;--awb-padding-left-medium:26px;--awb-bg-image:url(&#039;https:\/\/grupoalava.rearmachine.com\/wp-content\/uploads\/2024\/04\/atencion_servicio_tecnico.jpg&#039;);--awb-bg-position:center top;--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:40%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-end fusion-content-layout-column fusion-column-has-bg-image\" data-bg-url=\"https:\/\/grupoalava.rearmachine.com\/wp-content\/uploads\/2024\/04\/atencion_servicio_tecnico.jpg\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:calc( 100% + 0px ) !important;max-width:calc( 100% + 0px ) !important;margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-flex-column fusion-flex-align-self-center datos\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-end fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:2px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:24px;\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:24;line-height:1.4;\">Assist\u00eancia T\u00e9cnica<\/h4><\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-paragraph\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:0px;--awb-margin-bottom:33px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:19px;--awb-margin-left-small:0px;--awb-margin-bottom-medium:19px;--awb-font-size:18px;\"><p class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:18;--minFontSize:18;line-height:1.22;\"><\/p><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-2 fusion-content-boxes-2 content-boxes-icon-on-side content-left last-arrow\" style=\"--awb-body-color:#afb8c1;--awb-title-color:var(--awb-color1);--awb-iconcolor:var(--awb-color1);--awb-item-margin-bottom:20px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-color1);--awb-circle-hover-accent-color:transparent;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:var(--awb-color1);--awb-content-padding-left:40px;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon link-type-button-bar icon-hover-animation-none\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"tel:+34915679700\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"icon\"><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 20px;line-height:normal;font-size:20px;\" aria-hidden=\"true\" class=\"fontawesome-icon icon-alava_tel circle-no\"><\/i><\/div><p class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--body_typography-font-size:16px;--fontSize:16;line-height:1.38;padding-left:40px;\">+34 91 567 97 00<\/p><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Segunda a sexta-feira, das 9h \u00e0s 17h (Espanha)<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:var(--awb-color1);--awb-content-padding-left:40px;\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon link-type-button-bar icon-hover-animation-none\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"mailto:ysanchez@grupoalava.com\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"icon\"><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 20px;line-height:normal;font-size:20px;\" aria-hidden=\"true\" class=\"fontawesome-icon icon-alava_envelope circle-no\"><\/i><\/div><p class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--body_typography-font-size:16px;--fontSize:16;line-height:1.38;padding-left:40px;\">alava@grupoalava.com<\/p><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_3_5 3_5 fusion-flex-column right-column\" style=\"--awb-padding-top:62px;--awb-padding-right:108px;--awb-padding-bottom:62px;--awb-padding-left:108px;--awb-padding-top-medium:56px;--awb-padding-right-medium:16px;--awb-padding-bottom-medium:56px;--awb-padding-left-medium:16px;--awb-bg-color:#2d3140;--awb-bg-color-hover:#2d3140;--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:8px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:32;line-height:1.4;\">Podemos ajudar-te?<\/h2><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:40px;\"><p>Preenche o nosso formul\u00e1rio de contacto e responderemos com a solu\u00e7\u00e3o de que precisas o mais rapidamente poss\u00edvel.<\/p>\n<\/div><div class=\"fusion-text fusion-text-2\"><p><span style=\"color: #ffffff;\">Ir ver a <a style=\"color: #ffffff;\" href=\"https:\/\/grupoalava.rearmachine.com\/pt\/politica-de-privacidade\/\">pol\u00edtica de 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