SERVICES
Recording of communications
Process automation for repetitive tasks, improved decision-making in sales, marketing, and customer service
What services do we offer?
Process automation
RPA technology is used to automate repetitive tasks, improving the efficiency of large teams.
Innovation
The field of audio, video, and text capture, recording, and analysis continues to evolve and expand its applications.
Analytics for Decision-Making
Speech Analytics analyzes voice recordings to extract relevant information from conversations with users.
Advanced Services
Integration
Recording systems connect to third-party applications via APIs, enabling the automatic import of interactions and recording on platforms that lack native integration.
Transcript
Audio files are converted to text, making it easier to store them, search for keywords, and integrate them with analytics tools such as Power BI.
Process automation
With RPA (Robotic Process Automation) technology, you can automate repetitive tasks that affect large teams within your company.
Analytics for Decision-Making
With Speech Analytics technology, you can analyze conversations with different users using voice recordings.
Innovation
The field of capturing, recording, storing, and processing interactions—or analyzing audio, video, or text—is a market that continues to evolve and expand its scope.
OUR EXPERIENCE
Where we have provided our services
Backed by our technology experts
Learn more about communications recording
What is this service?
Whether in call center or public safety settings, our team of experts handles the design and implementation of the recording system. We also provide specialized services starting from the pre-sales phase, supporting the customer every step of the way and delivering the best possible solution for each situation.
The systems come with a one-year warranty as standard. Once the warranty expires, we offer various maintenance and software license renewal options to meet all your needs.
What does this service offer?
Our value proposition is unique and comprehensive, drawing on our experience and expertise from past projects, as well as consulting, installation, maintenance, training, project management, and the ongoing development of your technology platform.
Our highly qualified and certified professionals have extensive industry experience working with leading technology companies with an international reputation. They are well-versed in the practical applications of technology in the most critical environments. We also offer ISO certification.
Customer Benefits
How is this service provided?
Industrial automation requires the involvement of analysts and experts in industrial processes and assets, who, together with various technologies such as sensor and imaging technologies, among others, are able to make the most of the AIoT platform’s configuration. This automation requires a combination of high-value-added predictive services, IoT hardware, and platform services.
