On premise AI applications
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Aurall

On Premise IA Applications

 

For organizations that require total control over their data and systems, we offer Artificial Intelligence applications that are deployed in the customer’s own infrastructure (on-premise).

Description

These solutions allow you to harness the power of AI to improve efficiency and personalize the customer experience, all while keeping data within a controlled and secure environment.

Aurall is a comprehensive platform for capturing, managing, analyzing and searching voice (and other channel) communications. The Aurall Quantum analytics module provides AI for multilingual time-stamped transcription, automatic titling of interactions, word search within audio, summarizing and extracting key information, generating dossiers and triggering content alerts.

For systematic quality evaluation, Aurall Quality allows you to define KPIs, apply evaluation rules on batches of interactions (voice, chat, email), visualize results on a dashboard and export to BI.

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