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Support and assistance contracts for predictive technologies

Find here support and assistance contracts for predictive applications, measurement equipment and diagnostic hour packages.

Support contract options for predictive software:

Basic Support – PRE-SABAS

Includes:

  • Telephone support for resolution of doubts related to the predictive software.
  • Remote assistance via Internet to solve doubts.
  • Access to the Wikipred knowledge database.
  • Free attendance to the Emonitor, MHM or PRE2010 course in Madrid for one person.
  • Discounts of up to 50% on scheduled courses.
  • Three hours of diagnostic support.

Premium Support – PRE-SAPRE

Includes:

  • Everything included in the Basic Support contract.
  • Upgrade to the latest version of the predictive software.
  • Technical support from the software manufacturer.

Support contract options for portable equipment:

Basic Maintenance – PRE-MTOBAS

Includes:

  • General review.
  • Verification of measurements and adjustment of calibration parameters.
  • Verification of the deviation from the nominal sensitivity of the accelerometer.
  • Checking the sensor cable.
  • Battery overhaul and replacement if it fails performance tests.

Premium Maintenance – PRE-MTOPRE

Includes:

  • Everything included in the Basic Maintenance.
  • Repairs of breakdowns caused by normal use of the equipment.

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